Questions & answers

AUCO works across raw Vietnamese hair, bulk hair, weft hair and bundles, human hair wigs, closures and frontals, and hair extensions (clip-in, tape-in, keratin and ponytail). Availability of specific textures, lengths and colours is confirmed with each inquiry.

In the hair industry, “raw hair” generally describes human hair that has been collected and sorted but not chemically processed, for example not coloured, permed or acid-treated. AUCO will publish its own exact definition, and the specification of each product is confirmed with you before ordering.

These terms describe different things and are not interchangeable. Raw usually refers to hair that has not been chemically processed. Virgin usually refers to hair that has never been coloured or chemically treated. Remy refers to hair kept with its cuticles aligned in one direction. A product can meet more than one of these descriptions. AUCO states which terms apply to each product.

Single donor hair is a term used for hair where a bundle comes from one person, rather than being blended from several. Where AUCO offers single donor hair, this is stated in the product specification.

Drawn grade describes how much shorter hair has been removed from a bundle. Single drawn keeps a natural mix of lengths, so it tapers toward the ends. Double drawn removes more shorter strands, so more of the hair reaches the stated length. Super double drawn is refined further for a more even thickness from top to ends.

Yes. AUCO is built for wholesale buyers. Pricing depends on product, specification and quantity, so it is shared on request.

Use the wholesale inquiry form, or contact AUCO directly. Tell us which products and quantities you are interested in, and we will reply with current wholesale information.

Sample requests are welcome. Tell us which products you would like to test, and AUCO will confirm sample options and terms.

MOQ varies by product and specification. Contact AUCO for current wholesale requirements.

AUCO works with hair businesses that want products under their own brand. Private-label and customization options are available depending on product specifications and production requirements. Share your project and we will discuss what is possible.

Custom packaging and labels can be discussed as part of a private-label project. Options depend on the product and order requirements.

AUCO is built to serve international buyers. Shipping methods and destinations are confirmed with each order.

Production time depends on the product, specification and order size. AUCO confirms timing with each order before production begins.